Return Policy

You can return or exchange online “” purchased products within 3 days from the order date at any of our branches located in; King Abdullah II St., Abu Nusair, Queen Rania St., Marka, noting that returned amount will be refunded within 5 days from the date of return by issuing a cheeque with the buyer name, Only cash payment will be paid for direct downgrade or after 1 day and should be equal or less than 50 JOD, but for credit card payment, the amount will be transferred to the buyer account within 2 weeks from the date of return. Also, please consider the following when you exchange or return any product:

Your return label will require you to return the item at your own expense. Amazon will automatically refund up to $20 for return postage costs on receipt of the item. If your return postage costs exceed $20, you may contact our Customer Service Center to request a refund of the remaining postage cost. If you return a defective, damaged or incorrect item, you’ll be refunded the full postage cost, as well as your Import Fees Deposit, once your return is processed.

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